Personalising Library Services in Higher Education PDF Download

Personalising Library Services in Higher Education PDF
By:Mr Andy Priestner,Mrs Elizabeth Tilley
Published on 2012-10-28 by Ashgate Publishing, Ltd.

In an economic climate where cuts are becoming the norm, a boutique library service may seem a contradiction. In some academic libraries the trend is still towards centralisation programmes or offering generic services. However, the student as the customer now has an even greater vested interest in the learning process as their financial commitment increases and they are demanding better services. Personalised library services are tailored with a specific clientele in mind and will provide the enhanced service demanded by today's students. These services need not cost more money; but they do require inventive and customer-facing staff. They celebrate and promote collaborative ventures along with excellent communication and marketing. This book unpacks the boutique model and is full of practical advice, supported by a unique set of case studies reflecting international practice including Australian, American and Russian and UK library services.

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Book ID of Personalising Library Services in Higher Education's Books is s8jfWh3Jhx0C, Book which was written byMr Andy Priestner,Mrs Elizabeth Tilleyhave ETAG "uPLeKTt5rKc"

Book which was published by Ashgate Publishing, Ltd. since 2012-10-28 have ISBNs, ISBN 13 Code is 9781409483557 and ISBN 10 Code is 140948355X

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Book which have "244 Pages" is Printed at BOOK under CategoryLanguage Arts and Disciplines

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